ContinuumAR vs Scope AR WorkLink
Scope AR WorkLink combines AR work instructions and remote assistance on a single platform, with a strong emphasis on CAD-based 3D content authoring. ContinuumAR is purpose-built for real-time expert-to-technician assistance on AR headsets, with native ticket management and checklist workflows. The two platforms serve different operational starting points.
Bottom line: If your organisation needs to author and distribute rich 3D CAD-based work instructions alongside remote assistance, Scope AR WorkLink is the more capable choice for content creation. If you need an AR remote assistance platform with integrated ticket management and a rule-based workflow engine, and you want to be operational quickly without a content authoring programme, ContinuumAR is the more direct path.
| Criterion | ContinuumAR | Scope AR WorkLink |
|---|---|---|
| Primary focus | AR remote assistance with integrated ticket and checklist management | Combined platform for AR work instructions and remote assistance, with 3D CAD authoring |
| Field device support | Android-based AR headsets — RealWear Navigator 500/520/HMT-1, Six15 ST1-RA | iOS, Android, Windows, and headset platforms |
| Expert side | Windows web application | Web browser and desktop application |
| 3D CAD work instructions | Not included | ✓ Import CAD files directly; 3D annotations anchored to real-world objects |
| Ticket management | ✓ Status tracking, notes, linking, CSV and PDF export, activity notifications | Not a core feature; session recordings and images are saved for reference |
| Checklist and workflow engine | ✓ Rule-based conditional workflows, mandatory completion gates, classification types | Step-by-step work instruction viewing with progress tracking and validation logging |
| AI assistant | ✓ Conversational chatbot for ticket queries, call summaries, status lookups | Not included |
| Content authoring | Checklists and tickets via web admin; no CAD import | ✓ No-code web-based authoring; AI-assisted interface; CAD import |
| Deployment | Cloud-based, operational in minutes | Cloud-based; content authoring programme typically required before full rollout |
| Pricing | Custom quote | Custom enterprise quote |
Content authoring versus operational speed
The core tension between these two platforms.
Scope AR WorkLink's distinguishing capability is its content authoring system. Using WorkLink Create, subject matter experts can import CAD files directly, then build animated 3D work instructions that superimpose digital overlays onto physical equipment. Annotations anchor spatially to real-world objects. The authoring interface requires no coding or scripting experience, and Scope AR offers structured on-site training for authors who want to build complex multi-step programmes. For manufacturers with existing CAD libraries and a dedicated knowledge management function, that toolset is genuinely valuable.
The tradeoff is time to operational. Before technicians can follow AR work instructions in the field, someone must author that content. For organisations without an existing CAD-to-AR pipeline or without staff capacity to build it, that lead time is a real barrier.
ContinuumAR takes a different starting point. A technician with an AR headset can initiate a live call to a remote expert within minutes of account setup, without any pre-authored content. The expert draws annotations in real time on the technician's live view. Checklists and workflow rules are created through the web admin rather than a content authoring environment. The result is faster first use and lower setup overhead, at the cost of not supporting 3D CAD-based instructions.
Remote assistance mechanics
Both platforms provide live AR calling, but with different workflow integration.
WorkLink Calling, Scope AR's remote assistance feature, allows technicians to connect with a remote expert from any mobile device. During the call, both parties can draw annotations, place arrows, highlight areas, and add text that sticks to real-world objects in the shared view. Calls can be recorded and screenshots saved. A technician can also open a pre-authored work instruction during the call, switching fluidly between live expert guidance and self-directed AR steps.
ContinuumAR's remote assistance works in a similar way for the calling mechanics: live video, voice, and AR annotations from the expert drawn onto the technician's headset view. Where it diverges is the surrounding infrastructure. Every session is attached to a ticket. Screenshots and recordings are automatically associated with that ticket. Checklists run as part of the call workflow. The AI assistant can retrieve the latest call summary or ticket status without the technician having to navigate menus.
For field service operations where multiple technicians work across many open tickets simultaneously, that ticket-centric structure reduces cognitive load and keeps session records organised without manual filing. WorkLink's session storage approach works well for teams that use it primarily as a knowledge capture tool rather than a case management system.
Device support in practice
WorkLink supports more device types; ContinuumAR is tighter on headset integration.
WorkLink supports iOS, Android, and Windows, which means technicians can access work instructions and remote assistance from smartphones, tablets, and computers as well as AR headsets. For organisations where headsets are not universally deployed, or where some tasks are better suited to a tablet, that flexibility matters.
ContinuumAR runs exclusively on Android-based AR headsets for the field side. The platform is specifically built around RealWear and Six15 devices, which use voice command navigation rather than touch input. In environments where hand contamination, PPE, or safety protocols make touchscreen interaction impractical, that focus is an operational fit rather than a restriction. The choice between the two often comes down to whether your field deployment has already standardised on AR headsets, or whether you still need to support a mixed device population.
Who should choose which
Choose ContinuumAR when
- You need AR remote assistance operational quickly, without a content authoring programme to stand up first
- Your field team uses RealWear or Six15 AR headsets with voice command navigation
- Integrated ticket management and checklist workflows are core to how you track and close field issues
- You want an AI assistant for ticket lookups and call summaries built into the platform
- You do not have CAD libraries or a need for 3D model-based work instructions
Choose Scope AR WorkLink when
- You have existing CAD files you want to convert into 3D AR work instructions for technicians
- Your use case involves complex multi-step procedures that benefit from spatially anchored animated overlays
- You need to support both AR headsets and mobile or tablet devices in the same deployment
- You have the staff capacity to build and maintain an AR content library
- Combining on-demand work instructions with live remote assistance in one session is a key workflow
See ContinuumAR in your environment
A live demonstration using your devices and a scenario from your operations takes under 30 minutes.