Hands-Free Operation

Both hands on the equipment. Expert in your field of view.

A phone call requires at least one hand and pulls your attention away from what you're working on. In a noisy, confined, or hazardous environment that's a real problem — not just an inconvenience.

ContinuumAR runs on industrial AR headsets controlled entirely by voice. The technician calls their remote expert, follows guidance, and confirms checklist steps without touching a screen or removing gloves. The expert sees exactly what the technician sees, draws annotations that appear in the headset display, and guides the job from wherever they are.

Supported headsets
RealWear Navigator 500
Rugged, IP66 rated, purpose-built for industrial field use
RealWear Navigator 520
Upgraded optics and camera over the 500
RealWear HMT-1
Widely deployed across manufacturing and energy
Six15 ST1-RA
Monocular HUD, lightweight, high situational awareness
Used by VIA Automation e-Boost · Pioneer Power Solutions VIE Technologies
Why phones don't work

Industrial environments weren't designed around smartphone use

Gloves make touchscreens unreliable. One hand occupied with a phone means one hand not on the equipment — or not holding the torch, or not stabilising the component. The camera angle is awkward. In classified or high-voltage areas, phones may not be permitted at all.

AR headsets solve this practically rather than theoretically. The technician wears the device like safety equipment. The camera points at their direct line of sight. Every interaction — calling, navigating, confirming checklist steps — happens by voice. Nothing requires a free hand or a screen.

It's not a marginal improvement over phone-based support. It's a different category of tool for a different category of working environment.

Supported devices

Four headsets, one platform

ContinuumAR runs on Android-based industrial AR headsets. The remote expert connects from a Windows browser. Nothing is installed on their end.

RealWear

Navigator 500

Fully rugged, voice-operated, IP66 rated. Deployed to the device via RealWear Cloud. Suitable for demanding industrial and outdoor environments.

RealWear

Navigator 520

The successor to the 500 — improved optics, higher-resolution camera, same voice-first design. Well suited where visual clarity is important to the remote expert.

RealWear

HMT-1

The original RealWear industrial headset, widely deployed across manufacturing, energy, and utilities. Full voice control and AR overlay support.

Six15 Technologies

ST1-RA

A monocular HUD. Lighter than a full-frame headset, useful where the technician needs peripheral vision alongside the AR display throughout the task.

What voice operation covers

What the technician can do without touching a screen

Initiating a call
The technician opens an assigned ticket and places the call by voice command. The remote expert connects from their browser. The live headset feed starts immediately.
Following checklist steps
Checklist questions appear one at a time in the headset display. The technician confirms each step by voice — "confirmed", "no", "next". Responses log to the ticket automatically. No typing, no form-filling.
Logging in
Login uses a QR code sent by email and scanned by the headset camera. Technicians never need to type a password on a small screen while wearing gloves. Admins can regenerate codes from the admin panel.
Monitoring connectivity
A network strength indicator is visible in the headset throughout the call. The technician can move to a better signal area before a drop rather than after. Checklist progress and snapshots are preserved if the connection does break.
4
Supported industrial AR headsets
5 min
From QR scan to live expert call
99.9%
Platform uptime

Questions we get asked

Does ContinuumAR work on smartphones or tablets?+
No. It runs on Android-based industrial AR headsets only: the RealWear Navigator 500, Navigator 520, HMT-1, and the Six15 ST1-RA. Not on iOS, not on consumer Android devices. The remote expert side runs in a Windows browser.
Is the entire session really operable by voice?+
On the headset, yes — ticket navigation, initiating calls, responding to checklist items, and taking snapshots are all voice-operated. The technician doesn't need to touch a screen or button at any point during a normal session.
How are headsets managed across multiple sites?+
The APK is deployed to RealWear devices via RealWear Cloud, which also supports kiosk mode. Device inventory and assignment are managed through the ContinuumAR admin panel. Multi-domain administration lets one admin manage users and devices across multiple sites from a single account.
What does the expert see?+
They get a live HD video feed from the headset camera — the technician's direct line of sight, stable and hands-free. They can draw annotations on that feed in real time from their browser. Those annotations appear in the technician's headset display as they draw them.

Talk to our team

Tell us which headset you're using or evaluating — or if you're earlier in the hardware decision, we can help with that too. We'll walk through what ContinuumAR looks like in your specific environment.

We'll get back to you within one business day.

Got it — we'll be in touch shortly.